Lisaklinikken is the country’s first free veterinary clinic. Here we want the best for people and animals, and all treatment is free.
The Animals Need Help
High veterinary costs mean that many pet owners postpone or avoid seeking veterinary care. Not out of ill will, but for financial reasons. Getting a pet involves significant and long-term commitments. Some people acquire pets under favorable circumstances, only to later find themselves in a completely different life situation. Even if your financial situation has changed, you are not a bad pet owner.
Lisaklinikken is a free veterinary service for animals whose owners, for various reasons, cannot afford veterinary treatment.
Do you need help or have any questions? Get in touch!
Opening Hours
Monday to Thursday from 10:00 AM–2:00 PM
Closed Friday, Saturday, and Sunday
Appointment Booking
The clinic is located in Oslo but is open to anyone who is able to visit. All appointments are made in writing, and you will be asked to read through an information sheet before your request is submitted.
What We Can Offer
Lisaklinikken is a well-equipped small animal clinic in modern facilities. Here you will be met by experienced staff with strong professional expertise. We show great care for both animals and owners and have an open mind. We do not judge anyone based on their life situation.
Lisaklinikken is like a regular veterinary clinic and can help most people with most things. It is worth noting that we only provide treatment that is considered medically necessary. We therefore do not use scarce resources on, for example, issuing passports, rabies vaccines for travel, or facilitating animal breeding.
The Story of Bonnie
Bonnie is a bullmastiff female of almost 7 years. She is as gentle as a lamb and loves food and cuddles! Bonnie was critically ill on arrival and had to be operated on.
If it hadn’t been for Lisaklinikken, Bonnie would not be alive today.
The Story of Iren and Fritzie
In 2022, we received a large inheritance from an animal lover. This gift enabled us to realize a long-held dream of a free veterinary clinic. We had long been concerned that animals belonging to people in difficult circumstances were not receiving the treatment they needed, and now we had the means to do something about it. The result was Lisaklinikken, which helps thousands of animals.
Frequently Asked Questions
Here we have gathered frequently asked questions about Lisaklinikken.
Why was Lisaklinikken started?
Lisaklinikken is for animals owned by people who, for various reasons, cannot afford necessary veterinary treatment, making it Norway’s first free clinic for animals belonging to people in difficult circumstances.
We find that a great many animals, and people, do not receive the help they need.
Lisaklinikken is a service for all those animals that fall outside the commercial veterinary services already available in the city today. You could call it a kind of Salvation Army or Blue Cross for animals.
Lisaklinikken is a clinic that society greatly needs, and this has been confirmed even before we opened our doors.
Why is it called Lisaklinikken?
Lisaklinikken is named after Norway’s first female animal welfare advocate – Lisa Kristoffersen (1833). In 1907, together with friends, she founded the association “Dyrevernelaget” to ensure that the work for animal welfare would continue after her death. This association was later renamed “Dyrevernelaget – Lisa Kristoffersens Minde”. In 1989, the association was transformed into the Lisa Kristoffersen’s Memorial Foundation, which is managed by Animal Protection Norway. Lisa Kristoffersen has been honored posthumously as a pioneer of animal protection. In 1934, a square in Bjølsen was named after her, Lisa Kristoffersens plass. She was awarded the King’s Medal of Merit in silver in 1921.
Are the clinic's equipment and standards on par with a "real" veterinary clinic?
Absolutely. The clinic is staffed with both veterinarians and veterinary nurses. We also have close collaboration with NMBU, and you will meet veterinary students with supervisors at our clinic. The clinic is purpose-built and has new and modern equipment, including X-ray machines, gas anesthesia, blood analysis, microscopes, an operating room, a dental treatment room, animal housing, and advanced equipment for monitoring animals under anesthesia.
What can be done at Lisaklinikken?
Lisaklinikken is a well-equipped clinic. We perform regular consultations, health checks, nail trimming, wound care, allergy investigations, internal medicine assessments, surgeries, dental treatment, and end-of-life care.
How much does it cost to use Lisaklinikken?
Using Lisaklinikken is free of charge. It is possible to donate an optional amount to Lisaklinikken Animal Protection Norway via VIPPS: 2271.
Remember that your contribution helps Lisaklinikken continue.
The clinic’s target group is low-income owners with family pets, so you should expect to provide documentation of your income and may be asked to complete a self-declaration form.
What happens to my animal if you have operated on it and it becomes ill or needs veterinary supervision when you are closed?
When we are closed, we unfortunately cannot help you. You must contact your local veterinarian or emergency veterinary service. It is the pet owner’s responsibility and duty to ensure that sick animals receive help.
Animal Protection Norway does not cover veterinary expenses at other clinics. The owner must cover veterinary visits outside of Lisaklinikken themselves.
All veterinarians have a duty to help acutely ill and injured animals.
Do you have to live in Oslo to use Lisaklinikken?
No, everyone is welcome here.
Can I surrender my animal to Lisaklinikken for adoption/takeover?
Yes, by appointment. If you wish to surrender your animal for rehoming, we recommend that you first contact your nearest Animal Protection Norway local branch.
How do you ensure that people do not abuse the free veterinary help service?
The service is trust-based. Our experience is that there is a threshold to cross in coming in and receiving free help. If there is doubt about whether the customer is qualified to receive free veterinary help, we can perform a credit check at www.ressursbank.no.
The fact that some may try to obtain free veterinary treatment fraudulently does not mean we should not help all those who genuinely need it.
Do I need to book an appointment?
This is done by email and you can send a request here.
Which animals can we treat?
We treat various family pets, such as dogs, cats, rabbits, and rodents.
Treatments we do not offer at the clinic.
- We do not issue passports for animals
- We do not offer rabies vaccines
- We do not offer individual cremation
Euthanasia?
We offer end-of-life care in a safe and dignified manner. We have an agreement with NMBU School of Veterinary Science, and all animals euthanized with us are donated for teaching and research, before communal cremation.
We do not offer individual cremation or return of ashes. If you wish to have an urn or ash jewelry, euthanasia must be performed at a clinic that offers this.
If the owner is able to do so, the animal can be buried in their own garden.
Can I bring, for example, my grandmother's dog if my grandmother cannot come to Lisaklinikken herself?
You are welcome to do so. Bring a signed self-declaration form from your grandmother.
Do you have a waiting room?
Yes, we do.
If my animal needs to be sedated, when can I pick it up again?
If your animal needs sedation for surgery or dental treatment, you will arrange with the clinic’s staff when you can pick it up again. It will usually take a few hours before your animal is awake and ready to go home after the procedure.
Did you not get an answer to your question?
Contact Lisaklinikken by email.
Do you perform all types of examinations and surgeries?
No, Animal Protection Norway adheres to strict ethical guidelines.
We will not offer or perform the following:
– HD/AD X-rays to facilitate breeding.
– Vaccinating/microchipping litters of kittens/puppies
– Planned cesarean sections on breeding animals
Prescriptions: we do not issue prescriptions without the animal first having been examined by a veterinarian for a clinical check.
Antibiotics: We follow the Norwegian Medicines Agency’s therapy recommendations when using antibiotics for animals.
We also do not have the capacity to operate on fractures or cruciate ligament injuries.
We do not perform endoscopy/gastroscopy.
